Hotels > Cocles

Camarona Caribbean Lodge

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Located 2.5 km south of town in the protected area of Cocles. All beach front rooms, peaceful in harmony with nature. Designed in a very rustic-exotic way according to the architecture of the region; cabins have no TV set, no telephone although there is a TV room near the restaurant. The lodge has lots of wood, wide corridors, rooms are very well aired and of course, you can enjoy the Caribbean culture and the exuberant flora and fauna of the place. 13 rooms with restaurant and bar, including 1 handicapped accessible room.

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Pedro

La penosa habitación sucia y el escaso desayuno fueron poco para lo que nos ocurrió después: nos robaron todo el equipaje forzando la ventana y llevándose todo. A los 10 minutos de haber llegado y dejado la habitación. El hotel estaba vacío y nos dieron la única habitación a la que se tenía acceso desde el exterior (parecía realmente orquestado por ellos). Cuando reclamamos en recepción el trato que recibimos fue absolutamente vejatorio. El dueño que no estaba allí se negó incluso a hablar con nosotros por teléfono, ni a responder email en meses. Abrí un juicio en Costa Rica a través del Instituto Costarricense de Turismo (ICT) contra este lamentable establecimiento, y después de más de un año, se condenó a este personaje a pagarme una cantidad en concepto de daños y pérdidas y en caso de no cumplirlo, a perder la Declaratoria Turística. Se siguió negando a pagar nada y la última noticia que tengo del ICT es que le han suspendido la Declaratoria durante un largo período. Como os digo, lamentable establecimiento y encima, TE ROBAN.

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The dire dirty room and poor breakfast were little for what happened to us then: we took all the luggage forcing the window and taking everything. After 10 minutes of arrival and left the room. The hotel was empty and we got the only room that was accessed from the outside (it looked really orchestrated by them). When we demand in receiving the treatment we received was absolutely humiliating. The owner was not there even refused to speak with us by phone or email to answer in months. I opened a trial in Costa Rica through the Costa Rican Tourism Institute (ICT) against this unfortunate development, and after more than a year, was sentenced this character to pay me an amount in damages and losses and if they do not comply , to lose the Tourism Declaration. Continued to be denied to pay anything and the last news I have of ICT is that it has suspended the Declaration for a long period. As I say, unfortunate establishment and over, ALL YOU STEAL.

June 07, 2012

What are people saying about us?

Marco Vinicio Rivera from Puerto Viejo
Aclaración

Estimado cliente, lamentamos la situación que usted comunica. Agradecemos corrija la fecha de hospedaje considerando que los nuevos propietarios comenzaron desde Agosto de 2011 y su estadía tuvo que ser anterior a esa fecha, el caso que usted menciona fue atendido por el propietario anterior; asumimos que su estadía fue en diciembre de 2010. Ahora las políticas y procedimientos y estandartes de calidad son diferentes y hemos tenido observaciones muy satisfactorias de parte de los huéspedes recientes. Agradecemos su comprensión al respecto.

October 09, 2012

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